Tools for Leading in an Ever-Changing World
By: Kevin Carr, Renogize Coach
We recently concluded a group coaching engagement with leaders facing a dilemma. They serve in an industry that is famously resistant to change. However, they find themselves increasingly aware that changes are imminent, both in their industry and their institution. Some are pushing for change. Others want to do what’s always worked. In the closing moments of our engagement, I zeroed in on an opportunity for growth: the leadership team – collectively and individually – needed to add agility to their repertoire while making sure they excel in their present-day responsibilities.
Effective leaders are agile and accountable.
Agility is the ability to act decisively in the face of uncertainty. Agile leaders are self-aware and sensitive to changes in the environment. They anticipate volatility and hold their plans loosely. They are humble and inquisitive. They are emotionally intelligent, knowing that those they lead and serve vary in their willingness and ability to adapt to change. They remain on track – and help others do the same – because they are guided and grounded by clear values and steadfastly focused on accomplishing their mission.
Effective leaders remain accountable to deliver results no matter how volatile the context. In a 2017 HBR article, John Coleman notes that effective leaders pair agility with consistency. They show up, do the hard work, and deliver results. Coleman points out that high consistency without agility leads to rigidity just as high agility without consistency leads to a lack of focus. “It’s in the combination of consistency and agility,” writes Coleman, “that leaders can become strategic, performing an organization’s purpose with excellence but changing course when the situation demands.”
Only time will tell how the group we worked with will navigate what’s headed their way. After working with them, at least two things are in their favor. The level of individual self-awareness and interpersonal trust are increasing. If they will help one another become more agile while remaining accountable, we are confident they will thrive.
